Frequently Asked Questions
Where are you located?
What are your operating hours?
We are open to the public:
Tues – Sat – 11am to 5pm
Sunday – 12pm to 4pm
Monday – Closed
Can you come pick up a stray animal I found?
Please contact your local animal control for animal pick-ups. While we wish we had the resources to help with these matters, such things are currently beyond our limits.
Can you help with newborn kittens?
While we always try our best to help in every situation, newborn kittens are one of the most difficult groups of animals to place. They require massive amounts of care we are rarely able to give. If you would like to try and bottle feed them, try reading our primer.
Why do you charge different adoption fees for animals?
The HSSET believes all pets are inherently priceless, like all living creatures. However, we have to recognize that what we do to rescue these pets has a cost. From the moment they enter our care to the moment they go home, each pet needs food, shelter, daily care, and a host of veterinary procedures. These expenses amass quickly, especially for the animals who are with us the longest.
Because the community at large consider certain breeds, sizes, and ages as more desirable than others, we do often know when one pet has a higher chance of adoption than another. For example, much as our staff adores our senior residents, the fact is that the ten-year-old mutt with severe arthritis is far less likely to be adopted quickly than an eight-week-old purebred and healthy Yorkshire Terrier. Charging a slightly higher fee for the puppy, who will be adopted within days–if not hours–of being taken in, helps to subsidize the cost of medical care for animals we know will be with us for several months to several years.
This practice has kept the lights on, and allows us to keep all our animals with us until we can find that one-in-a-million perfect match…no matter how long it takes.
Why do you charge a fee for intakes?
Intake fees help us cover the cost of veterinary treatment and routine daily care we provide each and every pet. While their adoption fees cover the larger portion of this, the intake helps tide us over between their admittance and adoption. While we would love to accept animals for free, please understand the services we provide are costly. We ask only for what is absolutely necessary for us to continue our work.
Why Spay or Neuter?
The number of healthy dogs, cats, kittens, and puppies that are euthanized (“put to sleep”) each day in the United States is almost too large for the average person to comprehend. The estimates range from source to source, but mid-ranges are roughly between 6- to 8 million pets euthanized each year. This translates to 16,438 to 21,917 pets euthanized each day. Some annual estimates are as high as 12 million. (Figures are from various sources, including, but not limited to: Cornell University, PetSmart Charities, and the Humane Society of the United States.)
We are a private shelter funded only through donations. We do not receive any government funding.
The Humane Society of Southeast Texas receives funding only from the local community (and, rarely, the national community). In other words, we are funded solely through private donations. As such, we gain the benefit of being able to set our own regulations concerning what animals we take. This privilege has allowed us to loyally serve Southeast Texas since 1962. If you would like to turn your animal over to a city or government organization, we suggest your local Animal Control Facility.